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Privacy Policy

Alan Post ("we", "our", "us") is a delivery and logistics service operating in Iraq. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at https://alanpost.shop.

1. Information We Collect

When you register or use our services, we may collect:

• Your full name and phone number (for account registration)
• Your delivery address and location (only when you use our delivery service)
• Profile photo (optional, uploaded by you)
• Chat messages sent through our support system
• Device type and browser information (for security purposes)

2. How We Use Your Information

• To process and fulfill delivery orders
• To send you order status updates
• To provide customer support via our live chat
• To improve our services and user experience
• To prevent fraud and maintain account security

3. Data Security

We protect your data using industry-standard security measures:

• All passwords are encrypted using bcrypt hashing
• Our website uses HTTPS (SSL/TLS encryption)
• We use CSRF tokens to prevent unauthorized form submissions
• Login attempts are rate-limited to prevent brute-force attacks

4. Data Sharing

We do not sell, trade, or share your personal information with third parties, except:

• Our delivery drivers (only your name and delivery address)
• When required by Iraqi law or legal process

5. Your Rights

You have the right to:

• Access and update your personal information via your profile page
• Request deletion of your account and data
• Withdraw consent at any time

6. Cookies

We use session cookies only for authentication purposes. We do not use tracking or advertising cookies.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.